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Why UPI Still Has Not Displaced Credit Cards in India: What It Means for Your Wallet

A Finextra Research piece argues UPI has not disrupted credit cards. Here is what that means for Indian cardholders: rewards, interest-free credit, and when each payment method makes sense.

Written by BankCreds Editorial Team

Reviewed by BankCreds Financial Experts

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Why UPI Still Has Not Displaced Credit Cards in India: What It Means for Your Wallet

UPI has become the everyday way most Indians pay, yet it has not pushed credit cards aside, according to reporting by Finextra Research. The piece, written by Ketharaman Swaminathan, sets out five reasons why. For cardholders the plain takeaway is that the two tools do different jobs, so you can use both.

This article does not reproduce the five reasons from the original. It explains, in BankCreds' own words, the standing features of Indian payments that help credit cards hold their place, and what that means for how you spend, borrow and earn rewards.

Key takeaways

  • UPI moves money you already have; a credit card lends you money for a short period, so they are not direct substitutes.
  • Cards pay for themselves through rewards and interest-free days, but only if you clear the full statement by the due date.
  • Carrying a balance costs roughly 36% to 45% a year on most Indian cards, which can erase months of rewards in one cycle.
  • UPI is usually the better habit for small daily payments and for anyone who cannot reliably pay in full.
  • Industry commentary about payment trends does not change your card's fees, limits or interest rate.

Why UPI and credit cards are not direct substitutes

A UPI payment is an instruction to move money from your bank account to someone else's account, usually instantly. The money is yours and it leaves your account at once. A credit card works the other way round: the issuer pays the merchant and you settle with the issuer later, typically on a monthly statement.

That single difference explains much of why cards have survived the UPI boom. A payment method that gives you a loan, a billing cycle and a dispute process is a different product from one that transfers balances. Even when a card is linked to UPI, the underlying money is still borrowed and still subject to the issuer's terms.

The table below compares the two on the points that matter most to a household.

Feature UPI from savings account Credit card
Whose money is used Your own balance Issuer's credit, repaid later
Interest-free period None; money leaves immediately Typically up to about 50 days, depending on statement date
Rewards or cashback Rare and usually small Common, often around 1% to 5% depending on card and category
Cost to the customer if used sensibly Nil Nil if paid in full; annual fee on some cards
Cost if you cannot pay Payment simply fails Interest of roughly 3% to 3.75% a month, plus late fees
Best for Daily small payments, peer transfers Large purchases, online shopping, travel, planned spends

The figures for float and interest are typical market bands, not a specific bank's terms. Your own card's schedule of charges is the authority for your case.

How the economics keep cards alive

UPI merchant payments carry no merchant discount rate for the shopkeeper, following the government's zero-charge policy for UPI. That is excellent for merchants and consumers, but it leaves little revenue for banks to fund rewards on the transaction itself.

Cards are funded differently. Issuers earn from fees charged to merchants, from interest on balances that are not cleared, and from annual and other fees. That revenue is what pays for reward points, lounge access and cashback. In other words, the reason a card can give you something back is the same reason it costs money when you mishandle it.

This matters for a practical reason. Rewards are not a gift; they are a share of revenue the issuer expects to earn across all its customers, including those who revolve. If you always pay in full, you are the customer who collects the rewards without paying the interest.

The Reserve Bank of India has also permitted card-like credit products to be linked to UPI, which blurs the line at the point of payment. The economics underneath, however, still follow the credit product and not the UPI rail.

Worked example: what a month of card spend really costs

Take a household that spends ₹60,000 a month across groceries, fuel, bills and online orders. Assume, for illustration, a card that returns an average of 1.5% in rewards and charges 3.5% a month on unpaid balances. The result depends heavily on how the bill is settled.

Scenario Monthly spend Rewards at 1.5% Interest for one month at 3.5% Net position
Pay full statement by due date ₹60,000 ₹900 ₹0 +₹900
Pay half, carry ₹30,000 ₹60,000 ₹900 ₹1,050 -₹150
Carry the full ₹60,000 ₹60,000 ₹900 ₹2,100 -₹1,200

The interest figures ignore GST and late fees, which push the loss higher. The lesson is simple: the reward is small and the penalty for not clearing the bill is large. A card is a good deal for someone who pays in full and a poor deal for anyone who does not.

If you already carry a balance and want to know what it is costing you over several months, an EMI calculator can show the cost of converting the outstanding amount into instalments. Compare that with a low-rate option in the personal loan guides before choosing.

Who is affected and who is not

Not every reader is affected equally by the UPI-versus-card question.

  • Full payers with good cards: they gain from keeping cards for larger and online spends, and use UPI for small local payments.
  • Revolvers: anyone regularly paying only the minimum due is better off shifting everyday spending to UPI from a debit account until the balance is cleared.
  • First-time credit users: a card can build a credit history, but a low limit and strict discipline matter more than rewards.
  • Small merchants: they generally prefer UPI because it costs them nothing to accept, which is why card acceptance can be patchy at small shops.
  • Gig and irregular earners: the float on a card can help with cash-flow timing, but only if income is predictable enough to clear the bill.

The development reported by Finextra Research is a commentary on market structure. It does not change any rule that applies to you as a borrower. Your card agreement, and RBI's directions on card issuance and charges, remain the rules that count.

What to do now

A short checklist is enough. You do not need to change anything dramatic because of an industry article.

  1. Pull your last three statements and note how much interest and how many late fees you paid.
  2. If the answer is more than zero, stop using the card for daily spending and pay the balance down first.
  3. If you pay in full every month, list your top three spend categories and check that your card rewards them.
  4. Set an auto-debit for the full statement amount, not the minimum, so a busy week never costs you interest.
  5. Use UPI for small, frequent payments where card acceptance or rewards add little.
  6. Check your credit position with the eligibility tools before applying for any new card or loan, since repeated applications leave enquiries on your credit record.

For a wider view of what different borrowing routes cost today, see the interest rates tables, and follow the news hub for further developments in cards and payments.

Common mistakes to avoid

  • Paying the minimum due and thinking the bill is settled. The remaining balance starts accruing interest, and new purchases may lose their interest-free period.
  • Chasing rewards with extra spending. A 2% reward on a purchase you did not need is still a 98% loss.
  • Treating a credit line on UPI as spare cash. It is borrowed money with the same repayment obligations as the card.
  • Ignoring the statement date. Two purchases a day apart can have interest-free periods that differ by weeks depending on where the statement cycle falls.
  • Cash withdrawals on a card. These usually attract a fee and interest from day one, with no interest-free period.

The broader outlook is that UPI will keep growing in everyday payments while cards keep serving credit, rewards and larger planned purchases. For a careful borrower, both are useful and neither needs to be abandoned.

Frequently asked questions

Has UPI replaced credit cards in India?

According to the reporting by Finextra Research, it has not disrupted credit cards. The two products serve different purposes: UPI transfers your own money instantly, while a card gives you short-term credit with rewards and a billing cycle.

Is it better to pay by UPI or credit card?

For small daily payments and for anyone who cannot reliably pay the full bill, UPI from a savings account is usually the safer choice. For larger purchases where your card earns rewards and you clear the statement in full, the card is normally the better value.

Can I use a credit card on UPI?

RBI has allowed certain credit cards and credit lines to be linked to UPI, but availability depends on your issuer and the card network. The amount you spend is still borrowed, so the usual interest, fee and due-date rules apply.

What happens if I only pay the minimum due on my card?

The unpaid balance is charged interest, typically in the range of 3% to 3.75% a month on many Indian cards, and you may lose the interest-free period on new spends. Over a few months this can cost more than the rewards you earn.

BankCreds analysis

The headline suggests a contest, but for most Indian households it is not one. UPI and credit cards sit on different rungs of the same ladder: UPI settles money you already have, while a card lends you money for a few weeks. Treating them as rivals leads to the wrong decision.

Consider a salaried household spending ₹40,000 a month on groceries, fuel, utilities and online shopping. Paid through UPI from a savings account, the reward is zero, and the money leaves the account on the day of purchase. Put the same spend on a card that returns an assumed 1.5% and it is worth ₹600 a month, or ₹7,200 a year, plus a float of several weeks during which the salary earns savings-account interest. That is a small sum, but it is free money if, and only if, the bill is cleared in full. One month of carrying the whole ₹40,000 at 3.5% costs ₹1,400, which is more than two months of rewards gone.

Who gains and who loses

Disciplined payers who clear statements in full gain the most from keeping cards. Anyone who already revolves balances is worse off using a card for everyday spends, and UPI from a debit account is the cheaper habit for them. First-time credit users may find the credit-line-on-UPI features convenient, but a limit is still borrowed money.

The over-reading to avoid is that a piece of commentary about market structure changes your card terms. It does not. Nothing here alters interest rates, fees or your statement cycle. The one practical step this week is to check whether your card's reward rate beats what you would earn on the idle cash, then decide which spends go where. If the answer is unclear, an honest look at last quarter's statements will settle it faster than any industry debate.

This section is BankCreds' own assessment of what the development means for Indian borrowers and savers. It is independent commentary, not part of the source reporting above.

Sources & references

  1. Finextra Research — originating report https://www.finextra.com/blogposting/32955/five-reasons-why-upi-has-not-disrupted-credit-card
  2. RBI Master Directions — RBI rules governing credit card issuance and conduct, including interest and charges disclosure https://www.rbi.org.in/Scripts/BS_ViewMasDirections.aspx

Source links are shown as plain text, not clickable links. Copy a URL into your browser to read the original report.

Editorial note & disclaimer

How this was reported. The development above is attributed to the source or sources listed. BankCreds does not independently verify a third party's reporting; where a figure or a regulatory position is stated as fact, it is either attributed or drawn from the regulator's own published material. Everything under "BankCreds analysis" is our own assessment.

Rates and figures. Interest rates, per-gram values and premium bands quoted here are indicative, move daily, and differ by borrower profile, city and lender policy. Confirm the final number with the institution before you act on it — the sanction letter or policy schedule governs, not a news report.

Not financial advice. This article is general information for an Indian audience. It is not investment, tax, credit or insurance advice, takes no account of your circumstances, and BankCreds is not a lender, broker, distributor or advisor. Consider speaking to a SEBI-registered investment adviser or a qualified professional before acting.

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