Central Bank of India has run into an RTGS glitch, according to reporting by Business Standard. RTGS is the system banks use for large money transfers. The news is about a payment system problem, not about your savings.
If you hold a deposit there, your money is still in your account. The practical risk is a delay if you need to send a big payment soon. Here's how to stay calm and plan around it.
Key takeaways
- The reported issue is with RTGS, the large-value transfer system. It isn't a report that deposits are lost.
- Your balance stays in your account even when a transfer channel is slow.
- If you must send a big amount soon, have a backup route ready.
- Deposit insurance covers up to ₹5 lakh per depositor per bank.
- Keep proof of any payment that didn't go through.
How RTGS works in simple terms
RTGS stands for Real Time Gross Settlement. It moves money from one bank to another, one payment at a time. There's no waiting for a batch. That's why it suits big amounts.
The lowest RTGS payment is ₹2 lakh. The RBI doesn't set a top limit, though a bank can set its own. The Reserve Bank of India runs the main system. Banks connect to it through their own systems.
That's why a glitch can sit at one bank's end. The wider system can work fine while one bank's link has trouble. The reporting we have doesn't say where this one sits. We also don't know how long it lasted, so please check with your branch for the latest.
What this means for your deposits
A payment glitch is different from a deposit problem. Your fixed deposit, savings balance and recurring deposit are records in your bank's books. A slow transfer channel doesn't erase them.
If an RTGS payment fails midway, the money normally goes back to the sender's account. It shouldn't just vanish. Still, always check your statement and keep the reference number.
It also helps to know the safety net. Under deposit insurance, up to ₹5 lakh per depositor per bank is covered, including principal and interest. That cover applies to the bank as a whole, not to a single outage.
A worked example
Say you must pay ₹8 lakh toward a plot booking by Friday. RTGS is slow at your bank. You have a few ways to get the money across.
You could try NEFT, which has no minimum amount. You could also split the sum into two IMPS payments. One could be ₹5 lakh and the other ₹3 lakh. Your bank must allow this. Or you could ask for a demand draft at the branch.
| Option | Usual limit | Best for |
|---|---|---|
| RTGS | ₹2 lakh minimum | Large, same-day payments |
| NEFT | No minimum | Big payments that can wait a little |
| IMPS | Up to ₹5 lakh | Urgent, mid-size payments |
| Demand draft | Set by the bank | A backup when apps fail |
Limits and fees can differ by bank. Please confirm with your branch before you rely on any route.
Who is affected
Most at risk are people who need to make large payments soon. That includes home buyers paying a builder and traders paying suppliers. It also includes anyone paying a big fee on a deadline.
If you mostly use UPI for daily spending, you may not notice anything. Small transfers use other channels. Still, it's wise to check that your usual payments go through.
Loan borrowers should also watch their dates. If you pay a large EMI or a part-prepayment, send it early. Try our EMI calculator to see how a late payment can add to your cost. For wider coverage, visit our news hub.
What to do now
You don't need to panic or move your money. A few simple steps are enough.
- Check whether you have a large payment due in the next few days.
- If yes, send it early, or use NEFT or IMPS as a backup.
- Save the payment reference number and a screenshot of any error.
- Check your account statement to confirm the money was not debited twice.
- Call the bank's customer care or visit the branch if a debit hasn't been reversed.
If you need quick cash while a payment is stuck, compare options carefully. Our personal loan guides explain costs in plain words. Avoid rushed borrowing that you don't really need.
Frequently asked questions
Are my deposits in Central Bank of India safe after the RTGS glitch?
The reporting is about a payment system glitch. It doesn't say deposits are lost. Your balance stays in your account, and deposit insurance covers up to ₹5 lakh per depositor per bank.
What happens if my RTGS payment fails?
A failed payment normally returns to the sender's account. Keep your reference number and check your statement. If the money doesn't return, contact the bank with your proof.
Can I use another way to send a large amount?
Yes. NEFT, IMPS or a demand draft can work as a backup. Each has its own limits and fees, so confirm them with your branch first.
BankCreds analysis
What this does not mean
This story sounds scarier than it is. A payment glitch is a pipe problem, not a vault problem. Your balance doesn't shrink because a transfer channel is slow.
The real cost is timing. Take a buyer who must pay ₹8 lakh by Friday for a plot booking. A late payment could cost the booking amount or the deal. That's the risk to plan for, not the safety of savings.
If you're not sending money above ₹2 lakh this week, you probably need to do nothing. Keep using UPI and NEFT as usual. If you are, send early and keep the receipt.
One more point. Don't move your savings out of a bank over one outage. Moving money in a hurry can cost you fees and interest. Glitches are usually fixed, and your account stays as it was.
This section is BankCreds' own assessment of what the development means for Indian borrowers and savers. It is independent commentary, not part of the source reporting above.
Sources & references
- Business Standard — originating report https://www.business-standard.com/finance/personal-finance/central-bank-of-india-rtgs-glitch-what-to-know-about-your-deposits-126102701066_1.html
- DICGC deposit insurance — Deposit insurance cover of up to ₹5 lakh per depositor per bank https://www.dicgc.org.in/
- Reserve Bank of India — RBI runs RTGS and sets the rules for payment systems https://www.rbi.org.in/
Source links are shown as plain text, not clickable links. Copy a URL into your browser to read the original report.
Editorial note & disclaimer
How this was reported. The development above is attributed to the source or sources listed. BankCreds does not independently verify a third party's reporting; where a figure or a regulatory position is stated as fact, it is either attributed or drawn from the regulator's own published material. Everything under "BankCreds analysis" is our own assessment.
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Not financial advice. This article is general information for an Indian audience. It is not investment, tax, credit or insurance advice, takes no account of your circumstances, and BankCreds is not a lender, broker, distributor or advisor. Consider speaking to a SEBI-registered investment adviser or a qualified professional before acting.
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