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Canara Bank Customer Care Number — 24x7 Helpline, WhatsApp, Email & Grievance Redressal

Q: What is the Canara Bank customer care number?

18001030 (Call Centre toll free number - general banking issues for customers and general public; also the number published against the Principal Nodal Officer and for reporting cyber financial fraud / blocking cards and accounts), 18004250018 (Call Centre toll free number (alternate)), +91-80-22064232 (Non Toll Free Number (if calling from outside India)), +91-80-68212121 (Non Toll Free Number (if calling from outside India)), 080-22115526 (Customer Service Section, Customer Service Vertical, Operations Wing, Head Office - customer related queries/complaints), 080-22221581 (Customer Service Section, Customer Service Vertical, Operations Wing, Head Office - customer related queries/complaints), 08022239011 (Landline of the Chief General Manager & Principal Nodal Officer / Nodal Grievance Officer, Customer Service Vertical, Head Office), 1600 108 090 (EFRM (Enterprise Fraud Risk Management) Contact Number - published by the bank as "Outgoing Calls Only", i.e. the number the bank calls customers from on suspected-fraud alerts). It is published as a 24x7 line. These are taken from Canara Bank's own official contact page — verify anything you find elsewhere against that page or inside the app before calling.

Q: Is there a 24x7 Canara Bank helpline?

Yes. Canara Bank publishes 18001030 , 18004250018 , +91-80-22064232 , +91-80-68212121 as available round the clock. Call Centre is functioning 24x7/365 days. Bank has a dedicated team to attend the calls of Customers/ General Public on banking related issues. Toll-free: 18001030 , 18004250018 .

Q: Who is the grievance redressal officer of Canara Bank?

Sri. T. K. Venugopal , Chief General Manager & Nodal Grievance Officer (also published as Sub Appellate Authority, in line with DFS guideline) or 08022239011 (landline); toll free 18001030. Officer names change — the full current details are always on Canara Bank's own grievance page, linked at the foot of this page.

Every contact below is taken from Canara Bank's own official contact or grievance page — not from a directory listing. Along with the numbers you will find what each channel can actually resolve, the grievance officer to escalate to, and the free RBI route above them if Canara Bank does not fix your problem.

Contacts last verified: 2026-09-23

Canara Bank customer care contacts at a glance

Toll-free numbers

18001030 · 18004250018

Available 24x7

18001030 · 18004250018 · +91-80-22064232 · +91-80-68212121

Number	What it is for	Hours
18001030 Toll-free 24x7	Call Centre toll free number - general banking issues for customers and general public; also the number published against the Principal Nodal Officer and for reporting cyber financial fraud / blocking cards and accounts	Call Centre is functioning 24x7/365 days
18004250018 Toll-free 24x7	Call Centre toll free number (alternate)	Call Centre is functioning 24x7/365 days
+91-80-22064232 24x7	Non Toll Free Number (if calling from outside India)	Call Centre is functioning 24x7/365 days
+91-80-68212121 24x7	Non Toll Free Number (if calling from outside India)	Call Centre is functioning 24x7/365 days
080-22115526	Customer Service Section, Customer Service Vertical, Operations Wing, Head Office - customer related queries/complaints	not published
080-22221581	Customer Service Section, Customer Service Vertical, Operations Wing, Head Office - customer related queries/complaints	not published
08022239011	Landline of the Chief General Manager & Principal Nodal Officer / Nodal Grievance Officer, Customer Service Vertical, Head Office	not published
1600 108 090	EFRM (Enterprise Fraud Risk Management) Contact Number - published by the bank as "Outgoing Calls Only", i.e. the number the bank calls customers from on suspected-fraud alerts	not published

Not published. Canara Bank lists no official WhatsApp channel, so treat any WhatsApp number claiming to be its support as unverified.

hocss1@canarabank.com — Email channel for customer complaints and queries - Customer Service Section, Customer Service Vertical, Operations Wing, Head Office
blockchannels@canarabank.com — Blocking online banking channels and the account by email from the registered email id, using the subject formats LOCKIBU <Internet Banking Userid> (block Internet Banking), BLOCKMB <mobile number with country code> (block Mobile Banking), BLOCKUPI <mobile number with country code> (block UPI)
hosecretarial@canarabank.com — Secretarial Department - investor / shareholder queries and complaints (not retail customer care)

24x7: at least one line above is published as round-the-clock. Fraud and card-block requests should always go to that line immediately — speed, not paperwork, is what limits your loss.

Verified against https://www.canarabank.bank.in/pages/contact-details

Check the number before you dial

Searching for a customer care number is one of the most exploited moments in Indian consumer finance: fraudsters seed fake helplines into search results, map listings and social-media replies. Take the number from Canara Bank's own site or from inside its app, and never accept inbound help. No bank, NBFC or lender in India will ever ask for your OTP, PIN, CVV, full card number or a screen-sharing app, and no genuine refund requires you to pay first.

Canara Bank's own published warning: “Customers are requested to call on our above-mentioned Numbers only for any complaints/issues. Bank shall not be responsible for any consequences arising out of customers calling any other unverified numbers.”

If money has already left your account, call 1930 and file at cybercrime.gov.in the same hour — see the first-hour fraud steps.

What you can get done on the Canara Bank helpline

› Report cyber financial fraud and block cards/accounts to stop further loss of money (toll free numbers 18001030 / 18004250018)
› Lodge a complaint via the website: Home > Lodge A Complaint, and track it on the Online Grievances Registration and Status Tracking System
› Block/unblock debit or credit card via the mobile app: Cards > Manage Debit/Credit Card > Block/Unblock Card
› Block a card via Internet Banking: Net Banking > Cards > Manage Debit/Credit Cards > Select Card > Block Card
› Block UPI, Mobile Banking or Internet Banking by SMS from the registered mobile number: BLOCKUPI to 9901771222, BLOCKMB to 9901771222, LOCKIBU <space> User ID to 7799735705
› Block online banking channels and the account by email to blockchannels@canarabank.com from the registered email id
› Report fraud from the Mobile Banking login screen: Report Fraud to Bank / Report Fraud to Cyber Police, and Register & Track Complaints
› Register and track complaints from the Internet Banking login screen: Other Services > Register & Track Complaints
› General banking related queries for customers and general public via the 24x7 call centre
› Raise complaints in person at the monthly customer meet held on the 15th of every month at Head Office / Circle Office / Regional Office / Branches

Keep these ready before you call — your loan or account number, registered mobile number, the exact date and amount of the transaction in question, and any earlier complaint reference number. Ask for a reference number before the call ends and note the agent's name: without a reference, an escalation has nothing to attach to.

Canara Bank grievance redressal — officer, address and timelines

RBI requires every regulated lender to appoint and publish a Grievance Redressal / Nodal Officer, both on its website and inside its app. This is who you write to when customer care has failed — and the step you must complete before the Ombudsman will hear you.

Grievance Redressal / Nodal Officer

Name: Sri. T. K. Venugopal
Designation: Chief General Manager & Nodal Grievance Officer (also published as Sub Appellate Authority, in line with DFS guideline)
Email: not published
Phone: 08022239011 (landline); toll free 18001030
Address: Canara Bank, Customer Service Vertical, Operations Wing, Head Office, 112, JC Road, Bengaluru - 560002, Karnataka
Hours: not published
Timeline: Time frame for resolving customer complaints is 21 days from the date of lodging complaint.

Principal Nodal Officer

Name: Sri. T. K. Venugopal
Email: not published
Phone: 08022239011 (landline); toll free 18001030
Address: Chief General Manager & Principal Nodal Officer, Canara Bank, Customer Service Vertical, Operations Wing, Head Office, 112, JC Road, Bengaluru - 560002, Karnataka
Timeline: Time frame for resolving customer complaints is 21 days from the date of lodging complaint.

Registered office: Canara Bank, Head Office, No. 112, J C Road, Bengaluru - 560 002, Karnataka

If Canara Bank does not resolve it: the escalation ladder

Each level has to be attempted before the next one will hear you, and each one needs the reference number from the level below. Nothing here costs money and none of it needs a lawyer.

Level 1 - Branch

Concerned Branch Manager

Customers are requested to bring to the notice of concerned Branch Managers about their request at the first instance. Online complaint registration portal: https://canarites.canarabank.bank.in/GRSCRM. Email channel for complaint: hocss1@canarabank.com. Call centre: 18001030 / 18004250018.

Time frame for resolving customer complaints is 21 days from the date of lodging complaint.

Level 2 - Regional Office / Circle Office

Concerned Regional Office / Circle Office

If the complaint is not redressed to the satisfaction of the customer, the same may be taken up with the concerned Regional Office/ Circle Office. The bank publishes "Contact Details of Grievance Handling Team at all Regional Office and Circle Office" and "Customer Service Section Contact Numbers & Email Id Of Circles" as PDFs on its Complaints page.

Level 3 - Nodal Officer at Head Office

Sri. T. K. Venugopal, Chief General Manager & Principal Nodal Officer / Nodal Grievance Officer

Canara Bank, Customer Service Vertical, Operations Wing, Head Office, 112, JC Road, Bengaluru - 560002, Karnataka. Landline 08022239011, Toll Free 18001030. Online complaint registration portal: https://canarites.canarabank.bank.in/GRSCRM

RBI Ombudsman

Reserve Bank of India - Banking Ombudsman

The bank publishes "Details of the Banking Ombudsman (Reserve Bank of India)", "RBI Ombudsman offices" and "Nodal executives appointed under Banking Ombudsman (BO) Scheme" as PDFs on https://www.canarabank.bank.in/complaint

Regulator and emergency helplines

National Cyber Crime Helpline 1930	Financial fraud, unauthorised transactions, digital-arrest and phishing scams. Call within the first hour. cybercrime.gov.in
RBI Ombudsman (Integrated Scheme) 14448	Bank, NBFC, credit bureau and payment complaints unresolved after 30 days. Free; no lawyer needed. cms.rbi.org.in
RBI Sachet	Reporting unregistered lenders, illegal loan apps and unauthorised deposit-taking schemes. sachet.rbi.org.in
National Consumer Helpline 1915	Consumer disputes including mis-selling of financial products. Toll-free, 8 AM–8 PM. consumerhelpline.gov.in

Canara Bank customer care — frequently asked questions

What is the Canara Bank customer care number?

18001030 (Call Centre toll free number - general banking issues for customers and general public; also the number published against the Principal Nodal Officer and for reporting cyber financial fraud / blocking cards and accounts), 18004250018 (Call Centre toll free number (alternate)), +91-80-22064232 (Non Toll Free Number (if calling from outside India)), +91-80-68212121 (Non Toll Free Number (if calling from outside India)), 080-22115526 (Customer Service Section, Customer Service Vertical, Operations Wing, Head Office - customer related queries/complaints), 080-22221581 (Customer Service Section, Customer Service Vertical, Operations Wing, Head Office - customer related queries/complaints), 08022239011 (Landline of the Chief General Manager & Principal Nodal Officer / Nodal Grievance Officer, Customer Service Vertical, Head Office), 1600 108 090 (EFRM (Enterprise Fraud Risk Management) Contact Number - published by the bank as "Outgoing Calls Only", i.e. the number the bank calls customers from on suspected-fraud alerts). It is published as a 24x7 line. These are taken from Canara Bank's own official contact page — verify anything you find elsewhere against that page or inside the app before calling.

Is there a 24x7 Canara Bank helpline?

Yes. Canara Bank publishes 18001030, 18004250018, +91-80-22064232, +91-80-68212121 as available round the clock. Call Centre is functioning 24x7/365 days. Bank has a dedicated team to attend the calls of Customers/ General Public on banking related issues. Toll-free: 18001030, 18004250018.

Does Canara Bank have a WhatsApp number?

No official WhatsApp channel is published by Canara Bank on its own website, so none is listed here. Treat any WhatsApp number you are given elsewhere as unverified — a WhatsApp account that claims to be support is the single most common way customers are defrauded while trying to get help.

How do I file a complaint against Canara Bank?

Start with customer care and get a complaint reference number — every later step depends on it. If it is unresolved, write to the Grievance Redressal / Nodal Officer listed above with that reference, your account or policy number and dates. If 30 days pass without a satisfactory reply, complain to the RBI Ombudsman at cms.rbi.org.in — it is free, online and needs no lawyer.

Who is the grievance redressal officer of Canara Bank?

Sri. T. K. Venugopal, Chief General Manager & Nodal Grievance Officer (also published as Sub Appellate Authority, in line with DFS guideline) or 08022239011 (landline); toll free 18001030. Officer names change — the full current details are always on Canara Bank's own grievance page, linked at the foot of this page.

How do I know a Canara Bank customer care number is genuine?

Take it from only two places: the official website, and the support section inside the app. RBI requires the detail to be displayed there, and it is the one place a fraudster cannot edit. Never dial a number from a search snippet, a map listing, a social-media reply or a comment thread. And never accept inbound help — if someone calls claiming to be Canara Bank, hang up and dial the official number yourself. No company will ever ask for your OTP, PIN, CVV or a screen-sharing app.

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