Kissht App Reviews, Customer Care Number & Details

Personal loan app with amounts up to Rs 5 lakh and flexible EMI options.

This Kissht app review covers interest rates, eligibility, charges, documents and real borrower feedback, along with the verified Kissht customer care number, WhatsApp channel and support email — plus the RBI grievance route if a complaint is not resolved in 30 days.

FINTECHNo CIBIL NeededRBI RegulatedSelf-Employed OK
Reviewed by BankCreds App Review Team· App Review Analysts Updated 14 June 2026

Kissht is a fast, app-based lender offering personal loans up to ₹5 lakh, with lending run through Si Creva Capital, an RBI-registered NBFC whose listed parent completed an IPO in 2026. Approval and disbursal happen in minutes.

This review covers what a Kissht loan really costs beyond the 14% floor, the facts of its brief 2023 app ban (and quick restoration), and the recovery and fee complaints worth knowing.

Quick Facts

4.4★ · 3.5L

Play Store

₹5L

Max Loan

14.00% – 30.00% p.a.

Interest Rate

Within minutes

Disbursal

6 – 60 months

Tenure

Up to 5% of loan amount

Processing Fee

Rs 15,000 per month

Min Income

Play Store rating sourced from Google Play, as of 3 Oct 2026. Other figures from the lender's official disclosures.

Our Ratings

Disbursal speed 4.0/5

App-based KYC with disbursal typically within minutes of approval.

Interest & cost 3.0/5

A 14% floor for top profiles, but rates commonly run into the high-20s/30s plus an up-to-5% upfront fee.

App experience 3.5/5

A capable app, though some users report disbursal being placed on hold after approval.

Customer support 2.5/5

Some users report aggressive recovery, steep late fees and unhelpful support.

Safety & transparency 3.0/5

Lending is by Si Creva, an RBI-registered NBFC with a listed parent — but with a 2023 app-ban episode on record.

Loan Details & Charges

Loan Amount Rs 15,000 – Rs 5,00,000
Interest Rate 14.00% – 30.00% p.a.
Tenure 6 – 60 months
Processing Fee Up to 5% of loan amount
Late Payment Penalty on overdue EMI
Prepayment As per terms
Foreclosure As per loan terms

Eligibility Criteria

Age 21-60 years
Min Income Rs 15,000 per month
CIBIL Score Not required
Employment salaried, self-employed
Documents PAN Card, Aadhaar Card, Income proof

What It Actually Costs

Loan amount ₹1,00,000
Tenure 24 months
Monthly EMI ₹5,288
Total interest ₹26,912
Processing fee Up to 5% (~₹5,000) + GST, deducted upfront
Total repayment ₹1,26,912

Illustrative at a ~24% rate. The fee is deducted upfront, so you receive about ₹94,100 of the ₹1,00,000. Your actual rate (14%–30%) depends on your profile — confirm before borrowing.

Try the Kissht EMI calculator

Pros

  • Lends up to ₹5 lakh over tenures to 60 months — more than most app lenders
  • Fast, app-based KYC and disbursal within minutes
  • Lending is by Si Creva Capital, an RBI-registered NBFC with a listed parent
  • Repeat top-ups for borrowers who repay on time
  • Accepts CIBIL from 650 and income from ₹15,000/month

Cons

  • The 14% floor is a best case — most borrowers see the high-20s to 30s
  • A processing fee up to 5% is deducted upfront, raising the effective cost
  • Some users report aggressive recovery and steep late fees, even for short delays
  • Disbursal can be placed on hold after approval, with inconsistent timelines
  • Concerns about app permissions and contact access

Our Verdict

Kissht is a legitimate, RBI-regulated lender — loans run through Si Creva Capital, an NBFC whose parent (OnEMI Technology Solutions) is now publicly listed. It disburses fast and lends up to ₹5 lakh over long tenures, which makes it more flexible than many micro-loan apps. Two things to weigh. First, the 14% headline is a best case; most borrowers see the high-20s to 30s once risk pricing and an up-to-5% upfront fee are counted. Second, Kissht was briefly caught in a February 2023 government app-block (over alleged Chinese links and recovery complaints) and restored within days — a resolved episode, but part of its history. Some users still report aggressive recovery and steep late fees, so go in informed.

Who Kissht suits

Borrowers with CIBIL 650+ who want up to ₹5 lakh from an app
People needing a longer tenure than micro-loan apps offer
Repeat users who repay on time and want quick top-ups
Anyone who can repay promptly to avoid the steep late fees

Look elsewhere if

You have a clean 750+ file — a bank or Navi will be cheaper
You want the lowest possible fee — the up-to-5% upfront fee is steep
You're uncomfortable with app permission and contact access

Things to Watch

  • The 14% rate is a best case for top profiles; rates commonly run into the high-20s/30s plus an up-to-5% upfront fee — confirm your actual rate and net disbursal
  • Some users report aggressive recovery and steep late-payment charges, even for a one-day delay
  • Kissht was briefly blocked in a February 2023 government app-ban (over alleged Chinese links and recovery complaints) and restored within days — a resolved episode, but worth knowing

How to Apply for Kissht

  1. 1

    Register in the app

    Download Kissht, register with your mobile number, and verify with OTP.

  2. 2

    Enter your details

    Provide personal, employment and income details and grant the required permissions.

  3. 3

    Complete e-KYC

    Verify Aadhaar and PAN and complete bank verification; review the sanction letter (rate and fee).

  4. 4

    Receive funds

    On approval, funds are disbursed to your bank account, typically within minutes.

Documents Required

PAN card
Aadhaar (for KYC)
Bank account details or statement
A selfie; income proof may be requested for higher amounts

What Real Users Say

Kissht's app (package com.fastbanking) reports installs in the millions; verify the live Play Store rating before relying on a specific figure.

Reviews praise speed but flag cost, late fees and recovery conduct.

What users love

Borrowers praise fast approval and disbursal, simple KYC, and repeat top-ups for good repayers.

Common complaints

Some users report aggressive recovery, high upfront fees and steep late charges, and disbursal held after approval.

How Kissht Compares

vs KreditBee — KreditBee skews to smaller-ticket, thinner-file borrowers; Kissht offers higher ceilings and longer tenures for stronger profiles.

vs MoneyView — MoneyView is often cited for clearer fee structuring; Kissht can disburse fast but with heavier upfront fee deductions.

vs LazyPay — LazyPay centres on pay-later and short credit; Kissht is a full personal-loan product — both were caught in the same 2023 app-block and restored.

How we tested

We reviewed Kissht's published rates and eligibility, confirmed its lender (the RBI-registered NBFC Si Creva Capital) and its parent's 2026 listing, verified the February 2023 app-ban-and-restoration via dated press coverage, and read recent borrower feedback. The exact upper rate and fee vary by source; conduct complaints are user-reported. Confirm your sanction letter before borrowing.

Kissht Customer Support Details

Kissht is one of the few lending apps publishing a genuine WhatsApp support line alongside its phone and email channels, which helps when you need a written record of what support told you. Its escalation address is separate from general care, so use that one only after the first attempt fails.

Kissht customer care number 080-4474 5884
Kissht WhatsApp number +91 22 4891 3631
Kissht customer support email ID care@kissht.com
Kissht grievance officer email escalation@kissht.com

Verified from Kissht's official contact or grievance page on 2026-09-13. Companies change helplines without notice — cross-check inside the app before calling, and never share an OTP, PIN or card details with anyone claiming to be support. All lender, bank & insurer contacts →

Frequently Asked Questions

Is Kissht safe and RBI-approved?
Yes — lending is done through Si Creva Capital Services, an RBI-registered NBFC, and the parent (OnEMI Technology Solutions) is a listed company following its 2026 IPO. It is a regulated lender, though some users report recovery-conduct issues.
Was Kissht banned by the government?
Briefly. On 6 February 2023 the government temporarily blocked the Kissht app among dozens of lending apps over alleged Chinese links and recovery complaints. Kissht stated it had no Chinese stakeholders, and the block was reversed within days — the app has operated normally since.
What is the real interest rate and total cost on a Kissht loan?
Rates start near 14% p.a. for the strongest profiles but commonly run into the high-20s to 30s, plus a processing fee up to 5% deducted upfront — so the effective cost is typically higher than the advertised rate.
How much can I borrow from Kissht and for how long?
₹30,000 to ₹5,00,000 over 3 to 60 months. Your actual limit depends on your CIBIL (minimum 650), income (minimum ₹15,000/month) and credit assessment.
How fast is disbursal and what documents do I need?
After app-based KYC (PAN and Aadhaar) and bank verification, approved loans are usually disbursed within minutes. Keep PAN, Aadhaar, bank details and a selfie ready; income proof may be requested for larger amounts.
Is Kissht RBI registered?
Lending in India can only be done by an RBI-regulated bank or NBFC, but many loan apps are not themselves the lender — they are digital lending platforms operating for a partner NBFC. To verify for yourself: open the app and find the lender name it is required to disclose, then search that exact name in the RBI's public list of registered NBFCs on rbi.org.in. If an app will not tell you which regulated entity is lending you the money, treat that as a reason not to borrow from it.
What is the Kissht customer care number?
The Kissht customer care number is 080-4474 5884. WhatsApp support is available on +91 22 4891 3631. You can also email care@kissht.com. Always cross-check this against the number shown inside the Kissht app before calling — fake customer-care numbers are one of India's most common financial frauds, and no genuine lender will ever ask you for an OTP, PIN or card details.
How do I file a complaint against Kissht?
Work the escalation ladder in order. First, raise the complaint with Kissht support (care@kissht.com) and insist on a written complaint reference number — a call with no reference number effectively did not happen. If it is unresolved, escalate to the grievance redressal officer at escalation@kissht.com. The regulated entity has 30 days to resolve it. After that, you can complain free of cost to the RBI Ombudsman at cms.rbi.org.in — no lawyer is needed, and the decision is binding on the lender.
How do I stop harassment calls from Kissht recovery agents?
RBI's rules on recovery conduct are specific: agents may not call before 8 a.m. or after 7 p.m., may not use threats, abuse or intimidation, and may not contact people from your phonebook to shame you. Blanket access to your contacts and photos is prohibited for digital lenders. If this is happening, save the evidence — call logs, screenshots, recordings — and complain to the lender's grievance officer (escalation@kissht.com), then to the RBI Ombudsman at cms.rbi.org.in if it continues. If the app is not a regulated entity at all, report it on the RBI Sachet portal (sachet.rbi.org.in) and to the cyber-crime helpline 1930 or cybercrime.gov.in. Harassment, morphed images and contact-list shaming are criminal offences regardless of whether you owe money.

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