LendingPlate App Reviews, Customer Care Number & Details

Small-ticket instant personal loans of Rs 10,000 to Rs 2.5 lakh from a direct RBI-registered, BSE-listed NBFC, disbursed within minutes.

This LendingPlate app review covers interest rates, eligibility, charges, documents and real borrower feedback, along with the verified LendingPlate customer care number, WhatsApp channel and support email — plus the RBI grievance route if a complaint is not resolved in 30 days.

NBFCNo CIBIL NeededRBI RegulatedSelf-Employed OK

Reviewed by BankCreds App Review Team· App Review Analysts Updated 28 July 2026

LendingPlate is one of the few small-ticket loan apps that lends directly off its own book. The operator, Unifinz Capital India Limited, is an RBI-registered NBFC (CoR 14.00233) with a BSE-listed parent, so there's one regulated entity accountable for your loan, not a chain of partners. Loans run ₹10,000 to ₹2.5 lakh, disbursed within minutes.

The cost story is the catch, and it's brutal. The 12% headline is a floor: with 1–5% processing plus 1–3% conversion fees deducted upfront, the app's own example shows a 32.05% APR on a 24% loan, and effective APR can reach ~36%. Miss an EMI and the late charge is 0.5% PER DAY, roughly 182% a year.

Quick Facts

4.5★

Play Store

₹2.5L

Max Loan

12% – 30% p.a.

Interest Rate

Within minutes of approval, fully digital

Disbursal

3 – 15 months

Tenure

Processing fee 1–5% plus conversion fee 1–3% (1–5% on the processing-fees page); GST extra; FAQ says PF 'starts at 3%'

Processing Fee

₹20,000/month

Min Income

Play Store rating sourced from Google Play, as of 3 Oct 2026. Other figures from the lender's official disclosures.

Our Ratings

Disbursal speed 4.0/5

Fully digital with disbursal advertised within minutes of approval, and borrower feedback largely backs the speed claim.

Interest & cost 2.0/5

Effective APR to ~36% despite a 12% headline, upfront fees cutting cash-in-hand, no partial prepayment, and a 0.5% per day late charge (~182% annualized).

App experience 4.0/5

4.5★ on the Play Store with 10M+ downloads and 4.6★ on the App Store; the journey is simple and low-document.

Customer support 3.0/5

Users describe robotic WhatsApp support, tickets closed unresolved, and disputes, including alleged CIBIL misreporting, dragging on.

Safety & transparency 4.0/5

A direct RBI-registered NBFC with a BSE-listed parent, though the CoR is corroborated via company disclosures rather than surfaced on the RBI's public list, and penal pricing needs careful reading.

Loan Details & Charges

Loan Amount Rs 10,000 – Rs 2.5 lakh

Interest Rate 12% – 30% p.a.

Tenure 3 – 15 months

Processing Fee Processing fee 1–5% plus conversion fee 1–3% (1–5% on the processing-fees page); GST extra; FAQ says PF 'starts at 3%'

Late Payment 0.5% PER DAY on the overdue amount (~182% annualized)

Prepayment Partial prepayment not allowed at any point during the tenure

Foreclosure 5% before the 1st EMI due date; nil on or after the 1st EMI due date. 1-day freelook to return the loan paying only interest + proportionate fees

Bounce Charges ₹500 incl. GST per mandate return

Eligibility Criteria

Age 21-58 years

Min Income ₹20,000/month

CIBIL Score Not required

Employment salaried, self-employed

Documents PAN, Aadhaar, utility bill or rent agreement, 3 months bank statement, office ID (salaried), GST/business proof (self-employed)

What It Actually Costs

Loan amount ₹1,00,000

Tenure 12 months

Monthly EMI ₹9,456

Total interest ₹13,472

Processing fee ~₹5,900 (3% processing + 2% conversion + GST), deducted upfront, so ~₹94,100 hits your account

Total repayment ₹1,13,472

Illustrative at a 24% mid-band rate, the same rate LendingPlate's own example prices at a 32.05% APR once upfront fees are counted. Your rate (12–30%) depends on your profile.

Try the LendingPlate EMI calculator

Pros

Direct RBI-registered NBFC (Unifinz Capital, CoR 14.00233) lending on its own book, with a BSE-listed parent
Genuinely fast: fully digital process with disbursal within minutes of approval
1-day freelook lets you return the loan paying only interest and proportionate fees
Foreclosure is free from the 1st EMI due date onward, rare in small-ticket lending
Accessible bar: 650 CIBIL, ₹20,000/month income, salaried or self-employed

Cons

Late charge of 0.5% PER DAY on the overdue amount, roughly 182% annualized
Effective APR can reach ~36% despite the 12% headline; the app's own example shows 32.05% APR on a 24% loan
Processing (1–5%) plus conversion (1–3%) fees and GST are deducted upfront, so cash-in-hand is below the sanctioned amount
No partial prepayment at all during the tenure, and foreclosure costs 5% before the 1st EMI due date
Users allege aggressive collections, CIBIL misreporting and robotic support with tickets closed unresolved

Our Verdict

LendingPlate makes sense in one narrow situation: you need ₹10,000 – ₹2.5 lakh within minutes, you have fair credit (650+ CIBIL, ₹20,000/month income), and you're certain you can pay every EMI on the day it's due. The direct NBFC structure and the BSE-listed parent are genuine comfort. So are the 1-day freelook and free foreclosure from the 1st EMI due date, which is unusually clean for this segment. But the pricing punishes anything less than perfect repayment. Upfront fees mean cash-in-hand lands below the sanctioned amount, effective APR runs to ~36%, and partial prepayment isn't allowed at all, so you can't chip away at the balance early. The 0.5% per day late charge (~182% annualized) plus a ₹500 mandate-return fee can snowball a small slip into real trouble on a ₹20,000 salary. Borrower forums add a caution: users allege loans approved but not disbursed while the auto-debit mandate stayed active, aggressive collections, and incorrect outstanding reporting hurting CIBIL scores. These are allegations, not findings, but read your sanction letter, screenshot everything, and never treat this as money you can repay late.

Who LendingPlate suits

Borrowers needing ₹10,000 – ₹2.5 lakh within minutes for a genuine emergency

Fair-credit files (CIBIL 650+) on ₹20,000+/month that banks move too slowly for

Disciplined repayers who can clear every EMI on the due date, or foreclose free after the 1st EMI

Anyone who values a single regulated lender: a direct RBI-registered NBFC with a BSE-listed parent

Look elsewhere if

There's any real chance you'll pay late, the 0.5% per day charge (~182% annualized) is among the most punitive here

You want to prepay in parts or need tenures beyond 15 months, Fibe or a credit line like Stashfin fit better

You're comparing on cost: with fees, effective APR runs to ~36%, so a cleaner file can borrow much cheaper elsewhere

Things to Watch

The 0.5% per day late charge (~182% annualized) stacks with a ₹500 mandate-return fee, so one bounced EMI gets expensive fast
The 12% headline is not what you'll pay: upfront fees push effective APR toward ~36%, and short 3–15 month tenures mean heavy EMIs on small tickets
Partial prepayment isn't allowed, so you can't reduce the balance early even if you have spare cash before the 1st EMI window opens for free foreclosure
Recurring user allegations of loans approved but not disbursed while the auto-debit mandate stayed active, and of incorrect outstanding reporting hurting CIBIL

How to Apply for LendingPlate

1

Register and check eligibility

Download the LendingPlate app, verify your mobile number with OTP, and enter basic personal and income details. You'll need to be 21–58 with ₹20,000+ monthly income and a 650+ CIBIL score.
2

Complete KYC and upload documents

Verify PAN and Aadhaar, then upload a utility bill or rent agreement, 3 months of bank statements, and your office ID (or GST/business proof if self-employed).
3

Review your offer carefully

Check the sanctioned amount, rate, and the processing plus conversion fees that will be deducted upfront. Ask for the APR, not just the headline rate.
4

Set up auto-debit and receive funds

Register the e-mandate and sign digitally. Money typically lands within minutes of approval. Remember the 1-day freelook if you change your mind.

Documents Required

PAN card

Aadhaar

Utility bill or rent agreement (address proof)

Last 3 months' bank statements

Office ID (salaried) or GST/business proof (self-employed)

What Real Users Say

LendingPlate rates 4.5★ on the Play Store with 10M+ downloads and 4.6★ on the App Store (~33k ratings), but consumer forums skew far harsher, a sign the gripe is with cost and collections, not the app itself.

Store ratings are strong, but the 1-star tail reads like classic short-tenure small-ticket lending: cost surprises, collections conduct and unresponsive support.

What users love

Borrowers praise the genuinely fast disbursal, often within minutes, the simple low-document journey, and how useful it is in medical or urgent cash crunches.

Common complaints

Users report effective costs approaching 40% on short tenures, loans approved but never disbursed while the auto-debit mandate stayed active, robotic WhatsApp support, aggressive collections including calls to family, and incorrect outstanding reporting hurting CIBIL scores.

How LendingPlate Compares

vs KreditBee — KreditBee is the larger, better-known small-ticket rival with bigger amounts and longer tenures; the high-APR economics are similar, so compare your actual offers, not the headlines.

vs Fibe — Fibe targets salaried borrowers with larger loans, tenures to 36 months and cleaner prepayment terms; LendingPlate wins mainly on speed and its direct NBFC structure.

vs Stashfin — Stashfin's credit line charges interest only on what you draw, far more flexible than LendingPlate's fixed EMI with no partial prepayment.

How we tested

We reviewed LendingPlate's published rates, fees and penal charges on its terms-and-rates page, checked Unifinz Capital's NBFC registration (CoR 14.00233) via its annual report and BSE listing since it isn't directly surfaced on the RBI's bulk list, and read recent borrower feedback across the Play Store, App Store and consumer forums. Conduct complaints are user-reported allegations, not adjudicated findings. Figures are accurate as of mid-2026 and are profile-dependent, so confirm your actual offer and a full charges breakdown before borrowing.

LendingPlate Customer Support Details

LendingPlate publishes a full escalation chain — general care, a grievance address, and a principal nodal officer above both — which is more transparent than most apps of its size. The same number serves calls and WhatsApp. The lending entity is Unifinz Capital India, so formal complaints should name that company.

LendingPlate customer care number	+91 73737 37316
LendingPlate WhatsApp number	+91 73737 37316
LendingPlate customer support email ID	care@lendingplate.com
Registered lending entity	Unifinz Capital India Limited (RBI-registered NBFC)
LendingPlate grievance officer email	grievance@lendingplate.com

Verified from LendingPlate's official contact or grievance page on 2026-09-13. Companies change helplines without notice — cross-check inside the app before calling, and never share an OTP, PIN or card details with anyone claiming to be support. Full LendingPlate customer care page → All lender, bank & insurer contacts →

Frequently Asked Questions

Is LendingPlate RBI registered?

Lending in India can only be done by an RBI-regulated bank or NBFC, but many loan apps are not themselves the lender — they are digital lending platforms operating for a partner NBFC. For LendingPlate, the registered lending entity is Unifinz Capital India Limited (RBI-registered NBFC). To verify for yourself: open the app and find the lender name it is required to disclose, then search that exact name in the RBI's public list of registered NBFCs on rbi.org.in. If an app will not tell you which regulated entity is lending you the money, treat that as a reason not to borrow from it.

What is the LendingPlate customer care number?

The LendingPlate customer care number is +91 73737 37316. WhatsApp support is available on +91 73737 37316. You can also email care@lendingplate.com. Always cross-check this against the number shown inside the LendingPlate app before calling — fake customer-care numbers are one of India's most common financial frauds, and no genuine lender will ever ask you for an OTP, PIN or card details.

How do I file a complaint against LendingPlate?

Work the escalation ladder in order. First, raise the complaint with LendingPlate support (care@lendingplate.com) and insist on a written complaint reference number — a call with no reference number effectively did not happen. If it is unresolved, escalate to the grievance redressal officer at grievance@lendingplate.com. The regulated entity has 30 days to resolve it. After that, you can complain free of cost to the RBI Ombudsman at cms.rbi.org.in — no lawyer is needed, and the decision is binding on the lender.

How do I stop harassment calls from LendingPlate recovery agents?

RBI's rules on recovery conduct are specific: agents may not call before 8 a.m. or after 7 p.m., may not use threats, abuse or intimidation, and may not contact people from your phonebook to shame you. Blanket access to your contacts and photos is prohibited for digital lenders. If this is happening, save the evidence — call logs, screenshots, recordings — and complain to the lender's grievance officer (grievance@lendingplate.com), then to the RBI Ombudsman at cms.rbi.org.in if it continues. If the app is not a regulated entity at all, report it on the RBI Sachet portal (sachet.rbi.org.in) and to the cyber-crime helpline 1930 or cybercrime.gov.in. Harassment, morphed images and contact-list shaming are criminal offences regardless of whether you owe money.

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89	Udhaar Box Moneyplus Financial Services Limited	3.4	₹50,000	10.5% to 365% a year	Read Review
90	Prefr Aditya Birla Capital Finance, Poonawalla Fincorp, SMFG India Credit, Zype, MAS Financial Services	3.2	₹5L	18% – 30% p.a.	Read Review
91	SalaryMantra Bagmane Traders Private Limited	3.1	₹1.5L	Up to 35% a year	Read Review
92	SMFG India Credit SMFG India Credit Company Limited	2.6	₹10L	12.50% – 30.00% p.a.	Read Review