CASHe App Reviews, Customer Care Number & Details

Instant personal loan app for salaried professionals with amounts up to Rs 3 lakh.

This CASHe app review covers interest rates, eligibility, charges, documents and real borrower feedback, along with the verified CASHe customer care number, WhatsApp channel and support email — plus the RBI grievance route if a complaint is not resolved in 30 days.

FINTECHNo CIBIL NeededZero PrepaymentZero ForeclosureRBI Regulated
Reviewed by BankCreds App Review Team· App Review Analysts Updated 14 June 2026

CASHe is a fast, salaried-focused lender that uses its own "Social Loan Quotient" model to approve borrowers with no CIBIL score — money in about eight minutes. It's a legitimate, RBI-registered, credit-rated NBFC (Bhanix Finance).

This review is blunt about the cost: at 33.5–36% p.a. the rate is already near the top of regulated personal lending, and the fees stack on top.

Quick Facts

4.3★ · 2.5L

Play Store

₹3L

Max Loan

33.50% – 36.00% p.a.

Interest Rate

Within 8 minutes

Disbursal

3 – 18 months

Tenure

Loan T&C and FAQ: 2.5% of loan amount + GST (all tenures); instant-personal-loan page: 5% (90d), 6% (180d), 5.5% (270/360/540d) — conflicting

Processing Fee

Rs 40,000 per month

Min Income

Play Store rating sourced from Google Play, as of 3 Oct 2026. Other figures from the lender's official disclosures.

Our Ratings

Disbursal speed 4.5/5

Funds can reach your account within about eight minutes of approval.

Interest & cost 1.5/5

At 33.5–36% p.a. plus a 2.5% fee and 18% GST, this is expensive credit by any measure.

App experience 3.5/5

A clean, fast flow rated around 4.2★ on the Play Store and ~4.5★ on iOS.

Customer support 2.5/5

Some users report repeated document requests, payments not updating, and slow support.

Safety & transparency 3.0/5

An RBI-registered, ICRA/CARE-rated NBFC (Bhanix Finance), though the cost is high.

Loan Details & Charges

Loan Amount Rs 15,000 – Rs 3,00,000
Interest Rate 33.50% – 36.00% p.a.
Tenure 3 – 18 months
Processing Fee Loan T&C and FAQ: 2.5% of loan amount + GST (all tenures); instant-personal-loan page: 5% (90d), 6% (180d), 5.5% (270/360/540d) — conflicting
Late Payment Penalty applicable on overdue amount
Prepayment No prepayment charges
Foreclosure No foreclosure charges

Eligibility Criteria

Age 18-60 years
Min Income Rs 40,000 per month
CIBIL Score Not required
Employment salaried
Documents PAN Card, Aadhaar Card, Salary slips (2 months), Bank statements (3 months)

What It Actually Costs

Loan amount ₹50,000
Tenure 9 months
Monthly EMI ₹7,055
Total interest ₹13,495
Processing fee Up to 2.5% + 18% GST (~₹3,245), deducted upfront
Total repayment ₹63,495 — about ₹46,755 reaches your account

Based on CASHe's own worked example at 36% p.a. (reducing balance). Because the fee and GST are deducted upfront on a short tenure, the effective cost is higher than the 33.5–36% sticker rate. Confirm your figures before borrowing.

Try the CASHe EMI calculator

Pros

  • Fast — funds in about eight minutes of approval
  • Approves salaried borrowers with no CIBIL via its Social Loan Quotient model
  • A legitimate, RBI-registered, ICRA/CARE-rated NBFC (Bhanix Finance)
  • Fully digital, paperless flow
  • Useful for a genuine short-term salary-gap need

Cons

  • Very high cost — 33.5–36% p.a., near the top of regulated lending
  • A 2.5% fee plus 18% GST is deducted upfront, reducing what reaches your account
  • Short 3–18 month tenures push the effective APR above the sticker rate
  • A high ₹40,000/month income bar locks out lower earners
  • Some users report support and payment-update friction

Our Verdict

CASHe is a fast, salaried-focused lender that uses its own "Social Loan Quotient" model to approve borrowers with no CIBIL — money in about eight minutes. It's a legitimate, RBI-registered, ICRA/CARE-rated NBFC (Bhanix Finance). But it is expensive. At 33.5–36% p.a. the rate is already near the top of regulated lending, and a 2.5% fee plus 18% GST — deducted upfront — pushes the effective cost higher on a short tenure. With a ₹40,000 monthly-income bar, it's aimed at salaried professionals in a short-term cash gap, not small-ticket or student borrowers. Only worth it if you can't get something cheaper and can repay quickly.

Who CASHe suits

Salaried professionals earning ₹40,000+/month with a thin or no CIBIL file
People with a genuine short-term cash gap who can repay quickly
Borrowers a bank would reject on credit history but who have steady income

Look elsewhere if

You qualify for a bank or mainstream-NBFC loan — you'll pay far less
You need a long tenure or a large amount
You earn below ₹40,000/month or are rate-sensitive — this is expensive money

Things to Watch

  • At 33.5–36% p.a. this is high-cost credit; a 2.5% fee plus 18% GST on a short tenure pushes the effective cost higher still
  • The fee and GST are deducted upfront, so the amount credited is less than sanctioned while interest accrues on the full amount
  • Some users report completing KYC and the agreement but funds not crediting, with dues still appearing — confirm disbursal before assuming the loan is active

How to Apply for CASHe

  1. 1

    Register and build your profile

    Download the CASHe app and enter your personal, employment and address details.

  2. 2

    Get your offer

    CASHe runs its Social Loan Quotient model to set your eligibility, amount and rate.

  3. 3

    Complete KYC and e-sign

    Finish video KYC and e-sign the loan agreement.

  4. 4

    Receive funds

    Approved loans are disbursed to your bank account, advertised within about eight minutes.

Documents Required

Aadhaar (ID and address proof)
PAN card
Recent salary slips or bank statements (income proof)
An active bank account, plus a linked Facebook or LinkedIn account (per the SLQ model)

What Real Users Say

CASHe rates around 4.2★ on Google Play and ~4.5★ on the App Store.

Reviews praise the speed but flag the cost and some support friction.

What users love

Borrowers praise fast disbursal, a clean interface, and approval without a strong CIBIL file.

Common complaints

Some users report high fees, repeated document requests, payments not updating, and slow support.

How CASHe Compares

vs KreditBee — KreditBee advertises lower headline rates and a broader, larger base; CASHe is consistently costlier but targets salaried no-CIBIL borrowers.

vs mPokket — mPokket is a small-ticket, very short-tenure student/young-earner app; CASHe lends bigger amounts over longer tenures to higher-income salaried users.

vs Fibe — Fibe advertises markedly lower rates for salaried borrowers, making it cheaper on paper than CASHe for those who qualify.

How we tested

We reviewed CASHe's published rates and fee structure (including its own worked example and the 18% GST on charges), confirmed its lender (the RBI-registered, ICRA/CARE-rated NBFC Bhanix Finance), and read recent borrower feedback across app stores and complaint forums. Conduct complaints are user-reported allegations, not adjudicated findings. Confirm your exact APR and net disbursal before borrowing.

CASHe Customer Support Details

CASHe publishes both a phone line and a WhatsApp channel, and its grievance email sits under Bhanix Finance, the NBFC that actually lends. That distinction matters when you escalate: address written complaints to the grievance ID rather than general support if you want the 30-day regulatory clock to start cleanly.

CASHe customer care number 8879977700
CASHe WhatsApp number +91 80975 53191
CASHe customer support email ID support@cashe.co.in
CASHe grievance officer email grievance@bhanix.in

Verified from CASHe's official contact or grievance page on 2026-09-13. Companies change helplines without notice — cross-check inside the app before calling, and never share an OTP, PIN or card details with anyone claiming to be support. All lender, bank & insurer contacts →

Frequently Asked Questions

What is the true cost of a CASHe loan?
The interest is 33.5%–36% p.a., but the real cost is higher: add a processing fee up to 2.5% plus 18% GST on that fee, both typically deducted upfront — so on a short 3–18 month tenure the effective APR exceeds the sticker rate.
Is CASHe RBI-registered and safe?
Lending is by Bhanix Finance and Investment Ltd, an RBI-registered NBFC rated in the BBB band by ICRA/CARE — a regulated lender, though some users report support and recovery friction.
Can I get a CASHe loan without a CIBIL score?
Yes — CASHe uses its Social Loan Quotient model (digital footprint, income, KYC) rather than relying solely on CIBIL, but you still need an income of about ₹40,000/month.
How fast is disbursal and what do I need?
Funds can arrive within about eight minutes of approval. You'll need Aadhaar, PAN, salary slips or bank statements, an active bank account, and a linked Facebook or LinkedIn profile.
Who should avoid CASHe?
Anyone who qualifies for a bank or mainstream-NBFC personal loan, needs a long tenure or low rate, or earns below the ₹40,000 bar — the high rate plus fees make it expensive relative to alternatives.
Is CASHe RBI registered?
Lending in India can only be done by an RBI-regulated bank or NBFC, but many loan apps are not themselves the lender — they are digital lending platforms operating for a partner NBFC. To verify for yourself: open the app and find the lender name it is required to disclose, then search that exact name in the RBI's public list of registered NBFCs on rbi.org.in. If an app will not tell you which regulated entity is lending you the money, treat that as a reason not to borrow from it.
What is the CASHe customer care number?
The CASHe customer care number is 8879977700. WhatsApp support is available on +91 80975 53191. You can also email support@cashe.co.in. Always cross-check this against the number shown inside the CASHe app before calling — fake customer-care numbers are one of India's most common financial frauds, and no genuine lender will ever ask you for an OTP, PIN or card details.
How do I file a complaint against CASHe?
Work the escalation ladder in order. First, raise the complaint with CASHe support (support@cashe.co.in) and insist on a written complaint reference number — a call with no reference number effectively did not happen. If it is unresolved, escalate to the grievance redressal officer at grievance@bhanix.in. The regulated entity has 30 days to resolve it. After that, you can complain free of cost to the RBI Ombudsman at cms.rbi.org.in — no lawyer is needed, and the decision is binding on the lender.
How do I stop harassment calls from CASHe recovery agents?
RBI's rules on recovery conduct are specific: agents may not call before 8 a.m. or after 7 p.m., may not use threats, abuse or intimidation, and may not contact people from your phonebook to shame you. Blanket access to your contacts and photos is prohibited for digital lenders. If this is happening, save the evidence — call logs, screenshots, recordings — and complain to the lender's grievance officer (grievance@bhanix.in), then to the RBI Ombudsman at cms.rbi.org.in if it continues. If the app is not a regulated entity at all, report it on the RBI Sachet portal (sachet.rbi.org.in) and to the cyber-crime helpline 1930 or cybercrime.gov.in. Harassment, morphed images and contact-list shaming are criminal offences regardless of whether you owe money.

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Disclaimer: BankCreds.com is a loan comparison platform and does not directly lend, disburse, or provide any financial products. We aggregate and display loan offers from RBI-registered banks and NBFCs to help you make an informed decision. All loan applications are processed directly by the respective lender. Interest rates, charges, eligibility, and terms shown are indicative and subject to the lender's final assessment. Please read the lender's terms and conditions carefully before applying.