DigiCredit App Reviews, Customer Care Number & Details

A small-ticket salaried-only loan app (Rs 5,000 to Rs 1 lakh) whose claimed NBFC lender's RBI registration could not be verified.

This DigiCredit app review covers interest rates, eligibility, charges, documents and real borrower feedback, along with the verified DigiCredit customer care number and support email — plus the RBI grievance route if a complaint is not resolved in 30 days.

FINTECH (LENDING PARTNER MODEL)RBI Regulated
Reviewed by BankCreds App Review Team· App Review Analysts Updated 28 July 2026

DigiCredit is a small-ticket loan app offering Rs 5,000 to Rs 1 lakh for salaried borrowers, with a stated cap of 36% p.a. and a 62-day minimum tenure that at least matches RBI digital lending norms on paper.

The catch is that almost nothing about it can be verified. The claimed lender, Khosya Finlease, is a real 1998 Delhi company, but its RBI Certificate of Registration isn't published anywhere and we couldn't find it on rbi.org.in. The app's own sources contradict each other on loan amounts, tenures, and even which NBFC is lending. No fee schedule is published. That's not proof of a scam, but it's a transparency record poor enough that we'd verify everything before sharing a single document.

Quick Facts

₹75,000

Max Loan

Up to 36% p.a. (stated cap; floor not disclosed)

Interest Rate

Claimed approval in minutes with quick disbursal (marketing, unverified)

Disbursal

2 – 12 months (site FAQ; Play listing says 62 – 120 days)

Tenure

5% onwards (representative example: ₹1,250 on ₹25,000 = 5%); GST treatment not stated

Processing Fee

Not disclosed

Min Income

Our Ratings

Disbursal speed 3.0/5

Claims approval in minutes and quick disbursal, but that's marketing copy with no independent confirmation either way.

Interest & cost 2.0/5

A stated 36% p.a. cap with no published floor and zero fee disclosure — the true cost is unknowable before the KFS.

App experience 3.0/5

A standard app-based flow on paper, but the Play rating and downloads couldn't be retrieved, so quality is unverified.

Customer support 2.0/5

No verifiable support track record and no complaint-resolution history to assess — a blank page, not a good one.

Safety & transparency 2.0/5

The claimed lender's RBI registration is unverifiable, partner claims conflict, and fees are undisclosed. That caps this score regardless of intent.

Loan Details & Charges

Loan Amount Rs 5,000 – Rs 75,000
Interest Rate Up to 36% p.a. (stated cap; floor not disclosed)
Tenure 2 – 12 months (site FAQ; Play listing says 62 – 120 days)
Processing Fee 5% onwards (representative example: ₹1,250 on ₹25,000 = 5%); GST treatment not stated
Late Payment Not disclosed
Prepayment Not disclosed
Foreclosure Not disclosed

Eligibility Criteria

Age 21-55 years
Min Income Not disclosed
Employment salaried
Documents Aadhaar (linked to mobile), PAN, income proof (per third-party listings, unverified)

What It Actually Costs

Loan amount Rs 25,000
Tenure 6 months
Monthly EMI Rs 4,615
Total interest Rs 2,690
Processing fee Not disclosed — assume there is one and demand the KFS
Total repayment Rs 27,690 + undisclosed fees

Illustrative at the stated 36% p.a. cap, since no floor rate is published. Undisclosed processing and penalty charges could raise the true cost materially — the Key Fact Statement is the only number that counts.

Try the DigiCredit EMI calculator

Pros

  • Stated 36% p.a. cap and a 62-day minimum tenure, which at least align with RBI digital lending norms on paper
  • Small, contained ticket sizes (Rs 5,000 – Rs 1 lakh) with tenures of 2 – 12 months
  • The claimed lender, Khosya Finlease, is a real Delhi company incorporated in 1998, not a shell created last year
  • Simple claimed process: Aadhaar and PAN KYC, salaried-only, app-based

Cons

  • The claimed lender's RBI Certificate of Registration isn't published anywhere and we couldn't find it on rbi.org.in
  • No processing fee, late fee, or foreclosure charge disclosed anywhere verifiable
  • Sources contradict each other on basic terms: Rs 1,000 – 50,000 over 62 – 120 days (Play) vs Rs 5,000 – 1 lakh up to 365 days (website FAQ)
  • One third-party source names a different NBFC partner (DSG Investments), and the conflict is unresolved
  • Near-zero independent review footprint: Play rating and download figures unretrievable, all coverage is low-authority SEO blogs

Our Verdict

DigiCredit is, at best, an unverifiable small-ticket lender. The product itself is ordinary: Rs 5,000 to Rs 1 lakh for salaried borrowers, 2 to 12 months, up to 36% p.a. That's classic advance-salary territory, and there are established apps doing the same job with published fees and millions of verifiable reviews. The real cost story here is the unknowns. No processing fee, late fee, or foreclosure charge is disclosed anywhere we could verify, and the Play listing and the website FAQ disagree on basic terms. At 36% p.a., undisclosed fees can easily push the true cost of a short loan much higher, and you won't know until the Key Fact Statement lands. We're not calling DigiCredit fake. Khosya Finlease has existed since 1998, and nothing concrete has surfaced against the app. But the burden of proof sits with a lender, not a borrower. If you still want to proceed: demand the KFS before KYC, get the lender's RBI CoR number in writing, and check it yourself on rbi.org.in. If they can't produce it, walk away. Most borrowers should simply start with a lender that doesn't require this homework.

Who DigiCredit suits

Honestly, almost nobody as things stand — the same loan is available from apps with verifiable lenders
At most: salaried borrowers (21 – 55) needing Rs 5,000 – 1 lakh who have personally verified the lender's RBI CoR and read the KFS
Borrowers who treat this as a last resort and can walk away the moment disclosure falls short

Look elsewhere if

You can't independently confirm the lender's RBI registration — that's most people, and it's disqualifying
You want published fees and penalties before applying — DigiCredit discloses none
You value a real review footprint — mPokket, KreditBee and PayRupik all have one
You're uncomfortable sharing Aadhaar and PAN with an app whose operating entity isn't clearly disclosed

Things to Watch

  • The claimed NBFC partner's RBI CoR number is not displayed on digicredit.in or the Play listing, and could not be found on rbi.org.in — treat RBI compliance as claimed, not verified
  • Conflicting lender claims (Khosya Finlease vs DSG Investments) and conflicting loan terms between the app's own Play listing and website FAQ
  • Zero fee and penalty disclosure — you won't know the true cost until the Key Fact Statement, so refuse to complete KYC before you've read it
  • Almost no independent footprint: no retrievable Play rating or complaint history, only contradictory affiliate blogs — an absence of complaints here reflects thin data, not a clean record
  • Small-ticket, short-tenure lending at up to 36% p.a. is an advance-salary pattern; if approached for repayment by anyone, verify they represent the registered lender

How to Apply for DigiCredit

  1. 1

    Verify the lender first

    Before installing, ask DigiCredit support for the lender's RBI CoR number in writing and check it on rbi.org.in. If they can't produce it, stop here.

  2. 2

    Install and register

    Download the app from the official Play Store listing (package com.digicredit) and register with your mobile number.

  3. 3

    Demand the KFS before KYC

    Ask for the Key Fact Statement showing APR, processing fee, penalties and the lender's name before submitting Aadhaar, PAN or income proof.

  4. 4

    Complete KYC and receive funds

    If the KFS checks out and names an RBI-registered lender, complete KYC. Confirm the disbursing account belongs to the named NBFC, not a third party.

Documents Required

Aadhaar card linked to your mobile number
PAN card
Income proof, per third-party listings (unverified)

What Real Users Say

The Play Store rating and download count could not be retrieved, and no credible independent reviews exist. Confidence in any sentiment signal is low.

There is almost no genuine user sentiment to report, which is itself the finding.

What users love

Only generic praise on low-authority SEO and affiliate blogs, with contradictory numbers between them.

Common complaints

No specific complaints surfaced — but that reflects a very thin footprint, not a clean record.

How DigiCredit Compares

vs mPokket — mPokket plays in the same small-ticket space with a far larger track record and a verifiable lender; DigiCredit offers no comparable proof.

vs KreditBee — KreditBee publishes its rates, fees and RBI-registered lending partners and has millions of verifiable reviews; DigiCredit publishes none of that.

vs PayRupik — PayRupik is the like-for-like small-ticket, short-tenure benchmark; even there the paperwork trail is clearer than DigiCredit's.

How we tested

We reviewed DigiCredit's Play Store listing and website, attempted to verify the claimed lender (Khosya Finlease Private Limited) against RBI's published NBFC records, checked corporate registry data, and searched the Play Store and consumer forums for borrower feedback. Key facts could not be confirmed: the lender's RBI CoR is unpublished, sources conflict on terms and even on the lending partner, and no fee schedule is disclosed. Figures are as of July 2026 and reflect claims, not verified terms. Any complaints referenced are user-reported allegations, not adjudicated findings.

DigiCredit Customer Support Details

One caution specific to this app: an unrelated product with a similar name operates at digicreditloan.com under a different company. The contacts here belong to the DigiCredit app backed by Khosya Finlease, the RBI-registered NBFC. Khosya publishes its own nodal officer separately if your complaint needs escalating beyond app support.

DigiCredit customer care number +91 92117 28443
DigiCredit WhatsApp number NA
DigiCredit customer support email ID support@digicredit.in
Registered lending entity Khosya Finlease Private Limited (RBI-registered NBFC)
DigiCredit grievance officer email support@digicredit.in

Verified from DigiCredit's official contact or grievance page on 2026-09-13. Companies change helplines without notice — cross-check inside the app before calling, and never share an OTP, PIN or card details with anyone claiming to be support. Full DigiCredit customer care page → All lender, bank & insurer contacts →

Frequently Asked Questions

Is DigiCredit RBI registered?
Lending in India can only be done by an RBI-regulated bank or NBFC, but many loan apps are not themselves the lender — they are digital lending platforms operating for a partner NBFC. For DigiCredit, the registered lending entity is Khosya Finlease Private Limited (RBI-registered NBFC). To verify for yourself: open the app and find the lender name it is required to disclose, then search that exact name in the RBI's public list of registered NBFCs on rbi.org.in. If an app will not tell you which regulated entity is lending you the money, treat that as a reason not to borrow from it.
What is the DigiCredit customer care number?
The DigiCredit customer care number is +91 92117 28443. You can also email support@digicredit.in. Always cross-check this against the number shown inside the DigiCredit app before calling — fake customer-care numbers are one of India's most common financial frauds, and no genuine lender will ever ask you for an OTP, PIN or card details.
How do I file a complaint against DigiCredit?
Work the escalation ladder in order. First, raise the complaint with DigiCredit support (support@digicredit.in) and insist on a written complaint reference number — a call with no reference number effectively did not happen. If it is unresolved, escalate to the grievance redressal officer at support@digicredit.in. The regulated entity has 30 days to resolve it. After that, you can complain free of cost to the RBI Ombudsman at cms.rbi.org.in — no lawyer is needed, and the decision is binding on the lender.
How do I stop harassment calls from DigiCredit recovery agents?
RBI's rules on recovery conduct are specific: agents may not call before 8 a.m. or after 7 p.m., may not use threats, abuse or intimidation, and may not contact people from your phonebook to shame you. Blanket access to your contacts and photos is prohibited for digital lenders. If this is happening, save the evidence — call logs, screenshots, recordings — and complain to the lender's grievance officer (support@digicredit.in), then to the RBI Ombudsman at cms.rbi.org.in if it continues. If the app is not a regulated entity at all, report it on the RBI Sachet portal (sachet.rbi.org.in) and to the cyber-crime helpline 1930 or cybercrime.gov.in. Harassment, morphed images and contact-list shaming are criminal offences regardless of whether you owe money.

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Disclaimer: BankCreds.com is a loan comparison platform and does not directly lend, disburse, or provide any financial products. We aggregate and display loan offers from RBI-registered banks and NBFCs to help you make an informed decision. All loan applications are processed directly by the respective lender. Interest rates, charges, eligibility, and terms shown are indicative and subject to the lender's final assessment. Please read the lender's terms and conditions carefully before applying.